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About

Hi, I'm Neil.

I help local households with troublesome Wi-Fi, smart devices, computers and the everyday technology that never seems to work when you need it.

Wakefield Tech Help is run by Neil McRae, a sole trader. When you get in touch, you’re dealing with me from the first message to the home visit.

Why I offer home visits

Home technology has got complicated. Your router has to reach every room, the smart TV needs to talk to the internet, the doorbell camera needs to reach your phone, and the printer somehow has a mind of its own.

Sometimes the problem is a setting. Sometimes it’s where the router is placed, a thick wall or the way different devices are connected. It’s a lot easier to work out when I can actually see the setup, rather than guessing over the phone.

What it’s like to have me round

You can describe the problem in your own words — no technical knowledge needed. I’ll have a look, explain what I find and talk through the options before doing any extra work.

I want you to understand what changed, so you’re not left wondering what to do the next time something stops working.

Where I can visit

Wakefield, Ossett, Horbury, Sandal, Walton, Crofton, Normanton, Stanley and Rothwell, plus nearby villages and areas. If you’re not sure whether I cover your address, just ask.

When I’m available

Appointments available by arrangement. I can arrange visits during the daytime, evenings and weekends. Tell me what suits you and I’ll see what I can arrange.

A straightforward approach

I won’t talk down to you, pad a job out or recommend new equipment unless it’s really needed. If something can’t sensibly be repaired, I’ll tell you. You should know what you’re paying for before I start.

Get in touch

Tell me what is not working

A quick message is enough to get started. Tell me roughly where you are, what is going wrong, and when it started. I'll take it from there.